TERMS AND CONDITIONS
Effective Date: 11/07/2026
These Terms & Conditions ("Terms") govern the use of www.courselay.com ("Website"), owned and operated by Conext Info India Private Limited ("Conext", "Courselay", "Company", "we", "our", or "us"). By accessing or using the Website, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of the Website immediately.
1. ABOUT COURSELAY
Courselay is an online education discovery, comparison, career guidance, and admission assistance platform. Our services include, but are not limited to:
- University and college comparison
- Course discovery
- Career counselling
- Admission guidance
- Documentation assistance
- Application coordination
- AI-powered course recommendations
- Education-related information and resources
- Premium counselling services
- Sponsored university listings
Courselay is not a university, college, educational board, examination authority, or degree-awarding institution. All academic programmes, admissions, examinations, certifications, placements, scholarships, and degrees are conducted solely by the respective educational institutions.
2. ELIGIBILITY
By using this Website, you confirm that:
- You are at least 18 years of age; or
- You are using the Website under the supervision of a parent or legal guardian.
- You have the legal capacity to enter into binding agreements under applicable laws.
3. ACCEPTANCE OF TERMS
By accessing the Website, creating an account, submitting an enquiry, booking counselling, or using any services offered by Courselay, you acknowledge that you have read, understood, and agreed to these Terms.
4. USER REGISTRATION
Certain services require account creation. You agree to:
- Provide accurate information.
- Keep your information updated.
- Maintain confidentiality of your login credentials.
- Accept responsibility for activities conducted through your account.
Courselay reserves the right to suspend or terminate accounts containing false, misleading, or fraudulent information.
5. SERVICES PROVIDED
Courselay may provide:
- University comparison
- Course recommendations
- Career counselling
- Admission guidance
- Admission application support
- Documentation guidance
- Follow-up with universities
- AI-based recommendation tools
- Educational content
- Promotional offers
All services are provided on a best-effort basis.
6. CAREER COUNSELLING
Courselay provides career counselling through qualified counsellors and technology-enabled tools. Counselling is intended solely to assist students in making informed educational decisions. Counselling does not guarantee:
- Admission
- Scholarship
- Visa approval
- Placement
- Salary
- Academic success
The final decision always remains with the student.
7. ADMISSION ASSISTANCE
Courselay may assist students by:
- Collecting application information
- Coordinating documentation
Forwarding applications
- Following up with partner institutions
- Providing admission updates
Final admission decisions are made exclusively by the respective institution. Courselay cannot influence admission outcomes.
8. UNIVERSITY INFORMATION DISCLAIMER
Information displayed on the Website may include:
- Fees
- Eligibility
- Rankings
- Accreditation
- Duration
- Scholarships
- Placement statistics
- Curriculum
- Intake dates
Although reasonable efforts are made to maintain accuracy, educational institutions may modify these details without prior notice. Students are strongly advised to verify all information directly with the respective institution before making any payment or admission decision.
9. AI-POWERED RECOMMENDATIONS
Courselay may use artificial intelligence to recommend courses, universities, careers, or educational pathways. These recommendations are based on information provided by the user and available datasets. AI-generated recommendations:
- are informational only;
- should not be considered professional academic, legal, or financial advice; and
- do not guarantee admission or career outcomes.
Users remain solely responsible for their final decisions.
10. DIRECT FEE PAYMENTS
Depending upon the admission process:
A. Direct University Payment
Students may pay tuition fees directly to the university. In such cases:
- Courselay does not receive or hold the tuition amount.
- Courselay acts only as a guidance and facilitation platform.
B. Authorized Collection
Where Courselay has been expressly authorised by an educational institution, certain payments may be collected through approved payment channels in accordance with applicable agreements.
11. COUNSELLING CHARGES
Certain counselling or premium advisory services may be chargeable. Applicable fees will be communicated before booking. Unless otherwise stated:
- Counselling fees are non-refundable once the service has been delivered.
- Missed appointments without prior notice may be treated as completed sessions.
12. PAYMENTS
Payments may be processed through third-party payment gateways. Courselay is not responsible for:
- payment gateway failures;
- banking issues;
- transaction delays; or
- technical errors beyond its reasonable control.
Applicable taxes, including GST, may be charged where required by law.
13. REFUND POLICY
Refund eligibility depends on the nature of the service.
Counselling Services
Fees paid for completed counselling sessions are non-refundable.
University Fees
If tuition fees are paid directly to the university, refund requests shall be governed solely by the university's refund policy. Courselay shall not be responsible for such refunds.
Application Fees
Application fees, processing charges, or convenience fees may be non-refundable unless otherwise specified.
14. SPONSORED LISTINGS
Educational institutions may purchase:
- Featured Listings
- Premium Placement
- Banner Advertising
- Promotional Campaigns
Sponsored placement is a commercial advertising arrangement and shall not be interpreted as an endorsement or guarantee regarding the quality, recognition, or ranking of any institution.
15. STUDENT RESPONSIBILITIES
Users agree to:
provide accurate information;
- submit genuine documents;
- comply with admission requirements;
- avoid fraudulent activities;
- maintain respectful communication.
Submission of forged, manipulated, or misleading documents may result in cancellation of services and reporting to the relevant institution or authorities where required by law.
16. INTELLECTUAL PROPERTY
Unless otherwise stated, all content on the Website, including:
- logos,
- software,
- databases,
- graphics,
- text,
- designs,
- AI models,
- Comparison tools,
- source code,
- trademarks,
is the exclusive property of Conext Info India Private Limited or its licensors.
No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.
17. USER CONTENT
Users remain responsible for information uploaded through the Website. By submitting content, users grant Courselay a non-exclusive licence to use such content solely for providing the requested services and improving the platform, subject to the Privacy Policy.
18. THIRD-PARTY SERVICES
Courselay may integrate third-party services including:
- payment gateways;
- universities;
- loan providers;
- scholarship providers;
- communication platforms;
- analytics services; and
- cloud infrastructure.
Courselay is not responsible for the acts, omissions, policies, or services of third parties.
19. PRIVACY
Collection and processing of personal information shall be governed by the Courselay Privacy Policy. By using the Website, you consent to the collection, storage, processing, and use of your information as described in that policy.
20. COMMUNICATION CONSENT
By registering on the Website, users consent to receive communications via:
- SMS
- Telephone
- Push notifications
These communications may include:
- admission updates;
- counselling reminders;
- promotional campaigns;
- educational opportunities; and
- important service announcements.
Users may opt out of promotional communications where applicable.
21. PROHIBITED ACTIVITIES
Users shall not:
- violate applicable laws;
- upload malicious software;
- attempt unauthorised access;
- interfere with Website operations;
- scrape or copy Website data without permission;
- impersonate another person;
- misuse AI tools;
- submit fraudulent information.
Violation may result in immediate suspension or termination.
22. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Conext Info India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, opportunities, or reputation arising from the use of the Website or services.
Courselay does not guarantee:
- admission;
scholarships;
- placements;
- examination results;
- salary outcomes; or
- uninterrupted Website availability.
23. INDEMNIFICATION
Users agree to indemnify and hold harmless Conext Info India Private Limited, its directors, employees, affiliates, partners, and agents from any claims, liabilities, losses, damages, costs, or expenses arising from:
- breach of these Terms;
- misuse of the Website;
- submission of false information;
- infringement of third-party rights; or
- violation of applicable laws.
24. SUSPENSION AND TERMINATION
Courselay may suspend or terminate user access without prior notice where:
- fraudulent activities are suspected;
- fake documents are submitted;
- abusive behaviour occurs;
- these Terms are violated; or
- legal obligations require such action.
25. FORCE MAJEURE
Courselay shall not be liable for delays or failures resulting from events beyond its reasonable control, including natural disasters, pandemics, war, cyberattacks, government actions, internet failures, or power outages.
26. CHANGES TO THE WEBSITE
We reserve the right to modify, suspend, discontinue, or update any part of the Website or services without prior notice.
27. CHANGES TO THESE TERMS
Courselay reserves the right to amend these Terms at any time. The updated version will be published on the Website with a revised Effective Date. Continued use of the Website after publication constitutes acceptance of the revised Terms.
28. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. Subject to applicable law, the courts located in Delhi shall have exclusive jurisdiction over any disputes arising out of or relating to these Terms.
29. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
30. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy and any other policies published by Courselay, constitute the entire agreement between the user and Conext Info India Private Limited regarding the use of the Website.
31. CONTACT INFORMATION
Conext Info India Private Limited
Owner & Operator of Courselay.com
Website: https://www.courselay.com
Email: support@courselay.com
Phone: +91 9818368856
Registered Office: South Extn Part-1 New Delhi - 110003
For legal notices, grievances, or policy-related questions, please contact the above details.
By continuing to use Courselay.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
